The first customer

We keep on trucking.

As an entrepreneur, you face plenty of discouraging feedback.  The website is too wordy.  The blog only comes out once a week.  I should hire a staff of 24/7 sales people.  You name it and I have heard plenty of unsolicited guidance.  This week, I want to share some direction I received from a friend.

This life of an entrepreneur is lonely.  You spend most of your time pitching your product and chasing your dream.  People at parties get tired of you making elevator pitches.  People who you call regularly get fed up and stop returning your calls.  It is a life of rejection.  I would be lying if I said that it did not affect me.  This weekend I was spending time with friends and one of them who owns a small print show said which made a world of sense, “The first customer is the hardest.”

My doubt fell away and I understand; the first customer is always the hardest.  I am going to fail and make mistakes.  In the end, it will not matter because it lead to that first customer.  We hope you are interested in being that firm.  We offer two exciting tools Sully 2.0 for warehouse management and Tony for fleet maintenance.  Contact us today if you would like to know more.

The road of an entrepreneur is lonely but for a brief moment it did not  feel so bad.  I look forward to the journey.

Until next time.

An Easter Wish for you

The Easter Holiday and the end of lent are a time of reflection.  All of us at E₃ systems have had a busy spring.  We have moved the office.  We have started a new marketing program and we have also spent time working with the local SCORE chapter to improve our business.  We want to take time out to wish everyone a Happy Easter and look forward to more adventures in the second quarter.

Have a good holiday and until next time.

Some thoughts about the retirement of Windows XP

Technology changes that is why we have to say
good-bye to windows XP

The world of software development is filled with constant change.  Development paradigms come and go.  One year MySpace is the social media king and the next it is Facebook.  You slave away at a keyboard for years and then you become an overnight sensation with Kid Rock performing at your IPO party.  During the entire cycle of technology boom and bust one company has been a constant for good or ill and that has been Microsoft and its windows operating system.  This week we hit a major milestone as Microsoft officially retired its Windows XP operating system.  In this week’s blog post, I want to talk about this change and how it will affect you the small business.

As I have said before software is a living and breathing thing.  Thousands of smart people around the world are writing, testing, and hacking software for a living.  This means that weaknesses and new features are constantly being tested in the Darwinian world of the internet.  At a cocktail party I was asked what my job as a software development was like. I compared it to being a carpenter who builds a house and then turns it over to others with sledge hammers and chainsaws to see if it will stand up to an afternoon of demolition.  This is what is happening all the time on the internet and in the tech world.  People are testing the limits of software.

This is what makes the longevity of Windows XP so remarkable.  According to Microsoft windows XP came into being on the last day of 2001 and stopped selling to the public in June 2008.  This seven year run was a huge accomplishment and spawned the seeds of resistance to change.  It was the culmination of the Windows 95 project with a clean interface, a snappy web browser, and finally strong infrastructure which could handle most third party devices and software.  It was the pick-up truck that most people needed to do their jobs at the office and at home.

As time wore on cracks began to show in Windows XP.  Internet Explorer 6 became the laughing stock of the web community with its lack of support for common standards.  Windows XP did not work very well with the emerging cloud based systems.  Finally, hackers with seven years of time on their hands found exploits which could harm the security of data.  Windows was growing old and failing to adapt.

The funny thing was that the technology industry was also falling into this rut.  Large businesses had created complicated systems to manage process with Window XP infrastructure and to upgrade to a new operating system would mean they would have to make sure these complicated systems would work with the new operating systems Windows Vista and Windows 7.  Like many business people who are risk adverse they decided to keep XP to avoid having to do the hard work of upgrading their systems.    It also did not help that windows Vista did not support many third party controllers for printers and peripherals.  Apple computers mocked Microsoft marvelously about these problems in a famous series of commercials during the time.

Now, it is six years later and Microsoft has stopped support for XP and office 2003.  According to the Net Market Share website the number of people using XP is about 27% off all computer users with another 49% using Windows 7 this is three quarters of the entire PC market with the rest divided between Apple and Windows 8.  What this means is that 27% of the PC using population is now running software which is not supported so if it breaks or is compromised by hackers you and the consumer are out of luck.  This means as a business you will have to upgrade because using Windows XP has now become a risk to your customers and their data.

We are E₃ systems anticipated this when we created our software Tony and Sully.  We constructed our software to work on the web.  This means that it does not matter what operating system you have it will work on a contemporary web browser.  This cloud based outlook means that you do not have to install any software or worry about upgrades; we take care of it for you.  All you need is a user name and password with a browser and we will set you up with easy to use systems which work on all major browsers and all major types of devices.

Now that Windows XP is fading into the distance like the elves of middle earth, you are going to have to face a new reality.  Computing has changed dramatically.  It is not enough to run office applications.  You need to be able to share your information with social media, deal with mobile device revolution at your workplace, and be able to store data in the cloud for safe keeping.  Fortunately, Microsoft anticipated this and made sure that Windows 8 and Windows 8.1 can deal with these challenges.  They also support the latest web standards, almost every type of peripheral device on the market, and be used on numerous devices from a PC to a tablet.  It is an exciting time.  I am glad that I am bearing witness to it.

The world of software is always changing; even Microsoft has to change with the times.  So do not mourn the passing of Windows XP but celebrate what has come after it.  We will be standing by to help you and to provide you with the help you need to upgrade your systems.

Until next time.

Life, Death and your Business

Do not wait for accidents or federal regulators
to find out if you meet safety regulations. 

People should not have to die in order to enjoy the comforts of a contemporary society.  We take for granted that each day we get on the road to commute to work we are also sharing the road with numerous trucks which are transporting the goods and services we need to keep that society moving.  The maintenance of those trucks and the conduct of those drivers could mean the difference between life and death on the open road.  This week I want to share some news you may have missed this week and how that relates to our company.  It could be a matter of life and death.

On April 2, the Department of Transportation’s Federal Motor Carrier Safety Administration or FMCSA shut down an Illinois trucking company calling them an “imminent hazard to public safety.”  The company in question was involved in a fatal accident on January 27th and less than ninety days later were shut down by the federal government.  The department of transportation took such swift action thanks to the attention of a United States Senator, Dick Durbin, and the death of an Illinois State Police trooper.

Investigators found all sorts of malfeasance; including doctored log books, poor safety records and drivers with numerous traffic violations.  Confronted with such a clear case of safety violations the federal government had no choice but to shut the operator down.  What does this mean to you the consumer?  It means that taking the word of your staff that they are following safety procedures and operating correctly is a recipe to garner the attention of federal regulators.  You can take your chances or scrupulously document your business in case of a federal investigation.

This is where we at E₃ systems can help.  We created a solution known as Tony to make it possible for you to document your maintenance for all your vehicles.  Not only do we document the work but we also make it possible to send reminders via e-mail so that when a vehicle is up for maintenance you can take action right away.  This means that when FMCSA starts investigating your business you have the documentation to prove that you have been correctly maintaining your fleet.  That is a form of peace of mind no amount of money can purchase.  Contact us today and we will show you how we can help.

The federal government acted swiftly when confronted with a trucking company which did not make safety its primary concern.  Confronted with an organization which did not maintain its vehicles and did not obey regulations regarding driver rest periods, the Department of Transportation had no choice but to shut that organization down.  You could be next if you do not keep correct logs of your safety and maintenance information.  It could be a matter of life and death.

Until next time.