I find plenty of inspiration from the United States Marine Corps. They were into servant leadership before the concept had a name in the business world. All Marine Corps officers learn the phrase “Ductus Exemplo,” which is Latin for the phrase “lead by example.” That means Marine officers are expected to be an example to the troops they lead and each other. They eat last. They make sure their appearance and equipment are “squared away,” so that other troops will follow along. They don’t rest until everyone come back from patrol. Finally, they don’t ask anyone to do something they would not do themselves.
The scrum master has plenty of other responsibilities. They are making sure the team is improving each sprint. They train product owners and hold them responsible for their work. They are learning new techniques to keep up with the latest technology trends. It is late nights doing production pushes with the release team and early morning working with offshore developers.
The reason for many of these sacrifices is simple. Someday you are going to need developers to work late or a product owner to go above and beyond the call of duty. That is when they will follow your example and come through.
In short, servant leadership is leading by example and something you will have to do if you want your team to succeed.
Until next time.