Monday, August 5, 2013

The Quality Goes in Before the Software Ships Out.

I think we need to explain.
This has been an amazing week of transition for E3 systems.  We have formally been in business for three years.  We are also on the cusp of a new software release. Today I want to talk about our new product Tony and why you will have to wait a little longer before it goes live.

Early in 2013, a potential client called us out of the blue and wanted to know if we could put together a simple contact management system for them.  We rushed a prototype out and demonstrated it to the client.  They seemed enthusiastic until we gave them a contract and said that they would have to pay for us to finish the project since it was done on spec.  We never heard from that client again.  I suppose this was a good development because if they were not going to return our calls or honor a contract I am sure that getting paid would have also been a serious problem.

The months of March and April were gloomy as we continued to sell our main product Sully 2.0 and assess the failure of our prototype project.  Some good did come out of the work because; we developed experience in MVC 4 and Entity Framework code first for rapid project turn around.  By May, we had come up with a new project and idea which we nick-named Tony after a famous Fiat mechanic.

Tony would be an easy to use system to track maintenance for vehicles in any sized fleet. Trucking companies, rental firms, and even car dealerships could use the system to keep track of when and where work was done.  It would become a living record and best of all it would obey the philosophy of all products at E3 systems.  It would work on a smart phone, tablet, and personal computer.  We also leveraged the power of Microsoft Tag so someone in the field would scan a code on their phone and get instant information.

We had scheduled that Tony would launch in July of 2013.  It was a hectic schedule made even more dramatic by the server migration we did to upgrade our software and databases.  Something had to give and it was clear that the migration took precedence and that we would have to push back the release of Tony.  We also felt that we needed to do more work on the product before it was ready for release and sale.  I am deeply disappointed about this but as the president of the company I would rather ship quality software that release something and then expect my customers to find bugs and act as our quality assurance team.

So we are planning to release our Tony software in mid-September.  I felt that you our customers deserved and explanation.  We had been dropping hints about Tony for the last two months and felt you needed an honest explanation of why it is not here.  As a young start-up we are not in the business of vaporware so please forgive us for the delay.  If you have any questions or concerns please drop us a line and we will have an account executive contact you directly.

Until next time.