|Image Courtesy of the Harvard Business Review.|
What worked –This year we were confronted with many challenges but a few things did go our way. We migrated our servers from Windows 2008 to Windows 2012. We did eight revisions of Sully 2.0 to meet our customer needs. We were able to post instructional YouTube videos online for your education and entertainment. The blog traffic has remained steady. Finally, we revised our corporate website to be more responsive to mobile phones and tablet computers.
What didn't work –Like most start up organizations, we are struggling with sales and finding good sales people. I think from a personal perspective this is my fault. As we grow I hope that we do a better job with sales and finding good sales people. When we did come close to closing a sale we were rebuffed with silence. It is one thing to be told no it is quite another to be ignored. In hindsight, I think this is a good thing because if they were not going to return our calls over a contract then they would be a nightmare from a collections standpoint.
Where we are going –After reviewing the year, we set out some goals for 2014. We are shooting for a September release of our Tony software. Tony will make it easier to keep track of maintenance for a large fleet of vehicles and will help you with regulatory compliance with the Department of Transportation. We are very excited about it. We are also planning to work on an as unnamed tool to help track fuel and licensing requirements for over the road truckers. Finally, we are looking to close five sales in 2014.
That is it. We are very proud that we have lasted this long and that we will be able to have a next year. We have had to overcome a great deal of adversity but I think this will make us a better company in the long run. Contact us today and learn more.
Until next time.