|You might need some technology |
Elves this season.
This week I noticed an interesting article from Farhad Manjoo about how retailers deal with the crush of customers which come out during the weekend after thanksgiving. The interesting part about the article is that more traditional retailers appear to struggle compared with more technology oriented retailers like Amazon.com. After reading the article, it is clear to me that the reason for the success of technology firms is that they focus on the management of their business from the most fundamental levels while more traditional ones struggle to adapt more modern ways of customer satisfaction.
So as you attempt to better serve your customers, wouldn't it be nice if you had tools to answer simple customer questions. This is why cloud based Business Intelligence platforms like our Sully 2.0 system should be something you should investigate. Being able to see inventory via a tablet computer, laptop, PC or smart phone would be a huge advantage over competitors. Having Microsoft Tag technology for your products makes it possible for you to avoid spending thousands dollars for bar coding equipment. Processing purchase orders, invoices, and packing slips over the cloud frees up time for focus on your business instead of paperwork.
This was why I founded E3 systems because I want to help make other small business more successful by giving them technology which helps them to better serve their customers. If you are a small business you cannot take your customers for granted. I feel that we give you plenty of tools to better serve those customers. Drop us a line and we will show you how.
Until next time.